Gift Card✦ New Season✦ Everyday Luxury✦ V Signature✦ Diamond Legacy✦ Golden Elegance✦ Precious Gemstones✦ Eternal Promises✦ Masculine Elegance✦ Luxury Body Jewelry✦ The Watch Edit✦ Vault | Limited✦ ESILA | Kids✦ Summer Edit✦ All Creations

Data Retention and Disposal Policy

This policy is prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and relevant secondary legislation. It sets out the principles for retention and disposal of personal data processed by VELTORI.

1. Scope

This policy applies to all personal data processed by VELTORI, whether by automated or non-automated means, provided that they form part of a data recording system.

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Data Subject: The individual whose personal data is being processed.
  • Disposal: Deletion, destruction, or anonymization of personal data.

3. Retention Period

Personal data is retained as long as the purpose of processing remains or for the period required by law. Once the purpose ends or the period expires, data is disposed of.

3.1 Prospective Customer Data

Individuals who have not purchased but contacted us via forms are considered “prospective customers.” Their data is retained based on consent or legitimate interest and used in campaigns. Deleted securely upon request.

Sample Periods:

  • Accounting records: 10 years
  • Customer support records: 5 years
  • Marketing data: Until consent is withdrawn
  • Cookies / tracking data: Max 2 years

4. Disposal Methods

  • Deletion: Permanently removed from electronic systems.
  • Destruction: Physically destroyed (e.g., shredding, incineration).
  • Anonymization: Rendered unidentifiable.

5. Periodic Disposal

VELTORI checks expired data every 6 months and disposes of it accordingly.

6. Disposal Upon Request

Data subjects may request deletion as per Article 11 of KVKK. Responses provided within 30 days.

7. Responsibility and Audit

All processes are managed by authorized personnel appointed by VELTORI's Data Controller and are subject to regular audit.

8. Contact

Contact: You may contact us at support@veltori.store. According to Article 13 of the Turkish Personal Data Protection Law (KVKK), your request will be answered within 30 days.

This policy was last updated on July 20, 2025.