Personal Data Protection and Clarification Notice (KVKK)

In accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), VELTORI, acting as the data controller, informs you, the data subject, about the processing of your personal data.

1. Identity of the Data Controller

• Title: Abdulrahman Abraşoğlu (VELTORI)
• Tax Office: Esenyurt
• Tax Number: 0040200706
• Address: Gökevler Mah. 538. Sk. Kristal Şehir 8 Blok No:4 F İç Kapı No:245 Esenyurt / Istanbul
• Phone: +90 555 051 11 50
• Email: support@veltori.store

2. Principles of Processing Personal Data

Your personal data is processed in accordance with the principles outlined in Article 4 of KVKK:

• Compliance with law and good faith
• Accuracy and being up-to-date when necessary
• Processing for specific, explicit and legitimate purposes
• Being relevant, limited and proportionate to the purpose
• Retention for the period stipulated by relevant legislation or required for the purpose

3. Categories of Processed Personal Data

• Identity Information (name, surname, date of birth, nationality)
• Contact Information (email, phone, address)
• Customer Transaction Data (orders, invoices, delivery history)
• Financial Data (payment method, card type, invoice amount)
• Transaction Security Data (IP address, device information)
• Marketing Information (campaign preferences, usage habits)

4. Method and Legal Basis for Collecting Personal Data

Your data is collected via our website, email, social media channels, customer support, campaigns, security cameras, and documents/forms submitted by you, using automated or non-automated methods.

Your data is processed on the following legal bases:

• Directly related to the establishment or execution of a contract (Art. 5/2-c)
• To fulfill the legal obligations of the data controller (Art. 5/2-ç)
• For the legitimate interests of the data controller (Art. 5/2-f)
• Obtaining explicit consent where necessary (Art. 5/1)

5. Purposes of Processing Personal Data

• Provision of products and services
• Execution of order, payment, and invoicing processes
• Customer relations and after-sales support services
• Sending campaigns, promotions, and commercial communications
• Managing complaints and requests
• Improving user experience and satisfaction
• Compliance with legal obligations arising from regulations
• Ensuring information security and operational continuity

6. Transfer of Personal Data

Your personal data may be transferred to the following parties in accordance with Article 8 of KVKK:

• Authorized public institutions and organizations
• Logistics/shipping companies
• Technical support, accounting, and consultancy providers
• Legal consultants, occupational health and safety experts

Your data is not transferred abroad and is processed only within Turkey.

7. Your Rights Under KVKK

• To learn whether your personal data has been processed
• To request information if your data has been processed
• To learn the purpose of processing and whether it is used accordingly
• To know the third parties to whom your data has been transferred
• To request correction if it is incomplete or inaccurate
• To request deletion or destruction of your data
• To request notification of such actions to third parties
• To object to outcomes against you via automated systems
• To claim compensation for damages due to unlawful processing

8. Application Procedure

You may exercise your rights by applying via:

• Email: support@veltori.store
• In-person delivery to the above address
• Notary or secure electronic signature

Applications must be made in Turkish and include your name, Turkish ID number, contact details, a clear statement of your request, and identity verification documents. Your request will be processed within 30 days free of charge unless it incurs additional costs.

9. Enforcement and Updates

This notice is effective as of its publication date. VELTORI reserves the right to update this notice in accordance with changes to KVKK or related legislation.

10. Information About Potential Customer Data

Individuals who have not purchased any product or service but have contacted us via contact, membership, or campaign forms are considered “potential customers.” Their data is used only with explicit consent or legitimate interest for promotional, informational, and campaign-related purposes, and is deleted upon request.